What happens in the event of breakdown?

In the event of a breakdown during office hours, the customer must immediately contact our relevant branch (that is the one that issued the rental letter kept in the dashboard of the vehicle and received by email), communicating the location and, if possible, the type of fault.
If the fault occurs at night or on public holidays, the customer must contact the 24-hour non-stop assistance service by calling the freephone number indicated on the rental contract. Each number is unique, as it is linked to the license plate of the rented vehicle.
The people in charge at the office or at the assistance number will give all the necessary instructions to solve the problem as soon as possible.